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Frequently Asked Questions

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Anaïs Bourg
Anaïs Bourg

Refund, Reimbursement and Transfer Policy

What is your refund policy?


A refund of course fees can be requested if the Berlin Wine School changes a course date or cancels a course due to insufficient enrolments. Please refer to our terms of use for detailed information.


Can I transfer the course to a future date?


All transfer requests must be made in writing or by email to info@berlinwineschool.com before the Berlin Wine School examination registration deadline or at least 3 (three) weeks before the original date for tutorials. Requests received after the registration deadline will be charged the full examination registration fee as detailed in the relevant course level Re-sit/Paid Transfer Examinations booking form.

NO late submissions will be accepted by the Berlin Wine School.Bookings cannot be carried forward to the next academic year.


What if I fall ill or have an emergency during the course?


Please inform us as soon as possible if you are unable to attend a course. We will evaluate each situation individually to determine the best possible solution. In the case of medical emergencies, a doctor's certificate will be required.

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